If you received this warning message and aren’t sure how to correct your campaign, canvas or segment, please get in touch with your Customer Success Manager or write to our support team. Therefore, both United States customers and Canadian customers will be excluded.īecause there are no valid use cases for using “Or” operands with two or more negative filters that have the same attribute, Braze will not allow you to continue creating your campaign or segment if you use this configuration with “does not equal” or “is not” comparisons. Let’s return to our use case - targeting customers from every country except for Canada and the United States.Ĭountry is not United States AND Country is not Canada will only include customers who are not from the United States AND who are not from Canada. If you’d like to include customers with two or more values for a particular attribute, you should use the “AND” operator. If “is not” or “does not equal” is used with the “OR” operator two or more times in a statement, customers will all values for the relevant attribute will be targeted. The negative targeting criteria “is not” and “does not equal” should not be used with the “OR” operator when two or more filters are referencing the same attribute. US customers meet the criteria for “Country is not Canada”. Abatement Technologies HEPA-AIRE H2KMA Deluxe Model Negative Air Machine Powerful airflow, rated at 1,300 cfm (L) & 2,000 cfm (H) Two pre-filter stages and a. Canadian customers meet the criteria for “Country is not United states”. The above statement will target all customers, because all customers will meet the criteria for one or more of the filters. Inverting our logic from the last scenario leads to a segment that targets all customers: Country is not United States OR Country is not Canada For example, let’s say that you have a campaign that is valid in every country EXCEPT for the US and Canada. In certain circumstances, the “OR” operator should not be used, it is possible to break the logic. You can use the following statement to target your campaign: Country is United States OR Country is CanadaĪ customer who meets one or more of the country filters will receive your campaign so your campaign will only go to customers whose country is Canada or whose country is United States. Air scrubbers will take the air and recycle it, removing the airborne pathogens. At their heart, both filter the air, but it is only the negative air machine that changes the air pressure in a room by filtering the air outside or moving the air between two spaces. You want to make sure that only customers in areas where the promotion is valid receive the promotion. Negative air machines are generally used for larger areas compared to air scrubbers. For example, consider a promotion that is valid for your US and Canadian customers. The “OR” operator allows you to create a statement that will evaluate to true if a user meets the criteria for one or more filters in the statement. However, in some cases if a + is at the end of a word (for example C++) it won't be ignored. The OR operator must be used with care, especially when considering: If you add pluses (+) to your negative keywords they will usually be ignored (for example blue+car). Segmentation Logic With Negative OR Filters
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